Terms & Conditions
These Terms & Conditions apply to the Text From Home SMS messaging program operated by Text From Home, a sole proprietorship, including messages sent from +1 (305) 676-8455.
Program description
Text From Home lets a family member or trusted contact (the “sponsor”) set up friendly, AI-written check-in texts to an adult loved one (the “recipient”). Texts begin only after the recipient replies YES. Texts come from +1 (305) 676-8455. Text From Home is an AI assistant, not a person, and the sponsor can read the conversation. By opting in, you agree to receive recurring SMS messages from this program.
Text From Home is meant for recipients who can understand the texts and reply YES or STOP themselves.
Message and data rates
Message and data rates may apply.
Message frequency
This is a recurring messaging program. Message frequency varies. The sponsor chooses how often check-ins go out, and we reply when the recipient texts us. Everyday texts are limited to 30 a day (sent and received) per recipient.
How to opt in
To opt in to the Text From Home SMS program, text YES to +1 (305) 676-8455 (JOIN also works). A public description of this flow is at textfromhome.com/opt-in/.
Opt-out and help
Text STOP to cancel. After you send STOP, we will confirm your opt-out and you will no longer receive SMS messages from this program (unless you opt in again).
Text HELP for help. You can also email admin@textfromhome.com for support.
Support contact
Email: admin@textfromhome.com
SMS: +1 (305) 676-8455
Privacy
Our Privacy Policy explains what information we collect and how we use it. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Carrier disclaimer
Carriers are not liable for delayed or undelivered messages.
Referral offer — 1 month free
Invite a friend with your personal link. When they create an account through that link and their first paid invoice succeeds, you and your friend each receive one free month on the $14.99/mo plan on your next billing cycles (applied as a Stripe free period / coupon — not cash, and not on that first invoice). One reward per qualifying friend. Self-referrals, the same household, and the same payment method don’t qualify. Text From Home may withhold or revoke rewards in cases of abuse or fraud. Offer available in the USA, in English, and may change or end.
Trials, cancellation, and refunds
New subscriptions may include a 7-day free trial (“first week free”), available once per account. If you cancel during an eligible free trial, you will not be charged. If you cancel and subscribe again later, you will not receive another free trial; billing starts at $14.99 per month (or the then-current price). After a paid period begins, you may cancel anytime. When you cancel after paying, we will provide a partial (prorated) refund for unused time remaining in the then-current billing period, unless a charge was the result of fraud or a billing error we correct in full. Satisfaction guarantee: if Text From Home is not the right fit, cancel anytime and we will refund unused time as described above. This trial is separate from any referral or promotional “one month free” offer, which (if available) is governed by its own terms. Required messaging such as STOP and HELP is not limited by the daily text allowance used for everyday check-ins.
Family contributors
If you’re a sponsor and you share a contributor link, you’re responsible for choosing who gets it. Contributors can only add details. They can’t see conversations or reports, and they can’t change account settings, send invitations, pause or stop texts, or make purchases. You can revoke a link or delete a note at any time.
Notes from contributors are never used to write check-in texts until you approve them. In some states we don’t yet use notes at all, and we save them for you instead. You’re responsible for reviewing each note and approving only details that are accurate and appropriate. Please don’t approve notes that include medical details.
If you’re a contributor, you confirm that you’re 18 or older, a family member or trusted contact, and that you have permission to share the details you add. Please share only what you’re comfortable with and don’t include medical details. Notes are automated background for texts, can be wrong, and may not be used. We can remove a note or link at any time.
Contributors don’t consent to texts and aren’t texted. Text From Home only sends texts to a person who has replied YES themselves.
Changes
We may update these terms from time to time. The latest version will be posted at this URL.